Privacy Policy

Turbobitz Pvt Ltd. ("Turbobitz", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our fleet management platform and website at turbobitz.com.

By using our services, you agree to the collection and use of information in accordance with this policy. We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore.

We collect the following types of information:

Account Information — Name, email address, company name, and phone number when you register or contact us.

Fleet & Vehicle Data — GPS coordinates, speed, fuel consumption, engine diagnostics, driver behaviour data, and trip history from connected vehicles.

Usage Data — Log data, IP addresses, browser type, pages visited, and time spent on our platform.

Communications — Any messages, enquiries, or support requests you send us.

We use collected information to:

• Provide, operate, and maintain the Turbobitz platform

• Process your account registration and manage your subscription

• Send you service updates, alerts, and notifications

• Respond to your enquiries and provide customer support

• Analyse usage to improve our services

• Comply with legal obligations

We do not sell your personal data to third parties.

We may share your information with:

Service Providers — Third-party vendors who assist us in operating our platform (e.g. cloud hosting, analytics), subject to confidentiality agreements.

Legal Requirements — If required by law, court order, or government authority.

Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

We require all third parties to respect the security of your data and treat it in accordance with applicable law.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Fleet and vehicle data is retained for the duration of your subscription plus 90 days after account closure, unless you request earlier deletion.

We implement industry-standard security measures including:

• TLS 1.3 encryption for all data in transit

• AES-256 encryption for data at rest

• AWS infrastructure with Singapore data residency

• Role-based access controls and multi-factor authentication

• Regular security audits and penetration testing

While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

Under the PDPA, you have the right to:

• Access — Request a copy of the personal data we hold about you

• Correction — Request correction of inaccurate or incomplete data

• Withdrawal of Consent — Withdraw consent for data collection at any time

• Deletion — Request deletion of your personal data, subject to legal obligations

To exercise any of these rights, contact us at hello@turbobitz.com. We will respond within 30 days.

We use cookies and similar tracking technologies to enhance your experience. For full details, please refer to our Cookie Policy. You can control cookie settings through your browser at any time.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our platform. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Turbobitz Pvt Ltd.

Email: hello@turbobitz.com

Address: 20 Kaki Bukit Ave 2, Singapore